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Contact a Compliance Assistance Specialist

Need help with safety and health at your mining operation? The CASH program connects you directly with MSHA subject matter experts who can help you understand requirements, solve problems, and implement effective safety and health practices.

Explore the resources below to identify the best point of contact for your needs:

1. Online Filing and Account Access Issues

MSHA Help Desk

If you're having trouble with online forms, e-filing, login issues, or email address problems, contact the MSHA Help Desk.

1-877-778-6055

desk.help@dol.gov

💡The Help Desk is highly responsive-be sure to leave your name and a callback number.

2. Training and Certification Assistance

Educational Field and Small Mine Services (EFSMS)

EFSMS assists stakeholder with training plans, training regulations and policy, compliance resources, connecting operators with instructors, and assisting operators with miner qualifications and certification. EFSMS also supports health and safety outreach initiatives.

AskMSHA@dol.gov

  • Assist with developing Parts 46, 48, 75, and 77 training plans
  • Strengthen and modernize training for new and experienced miners to enhance quality of training
  • Conduct educational outreach to enhance compliance assistance

3. Site Safety and Hazard Conditions

Mine Safety and Health Enforcement

Enforcement can assist with current safety and health issues at your site, violations, plan approvals, and serious condition reports.

AskEnforcement@dol.gov

  • Conduct inspections and issue citations
  • Review and approve mine safety plans
  • Investigate hazardous conditions, accidents, and discrimination complaints

To report an imminent hazard or accident, call:

1-800-746-1553

🔗 Hazardous Condition Complaint Form

4. Equipment Approval and Technical Questions

Technical Support

For questions about equipment approvals or engineering and scientific expertise, contact Technical Support.

AskMSHA@dol.gov

5. Citation and Penalty Questions

Office of Assessments

Contact Assessments for information about citations, penalty payments, special investigations, or POV status.

AskMSHA@dol.gov

  • Manage penalty assessments and collections
  • Investigate miner discrimination and willful violations
  • Administer the Pattern of Violations (POV) program

6. Mine Reporting and Data Submissions

Program Evaluation and Information Resources (PEIR)

For help with submitting Form 7000-1, quarterly reports, employment data, or accident reporting, contact PEIR.

zzMSHA-PEIROIEI@dol.gov

  • Submit accident/injury data
  • Request employment or production reporting help
  • Access agency analytics and policy guidance

Not Sure Where to Start?

Other Inquiries

We'll route your question to the right expert.

AskMSHA@dol.gov