Contact the requestor (a phone call is acceptable) to seek clarification. Once clarification has been achieved, always obtain the clarification in writing (an email is acceptable) and make it part of the file.
An official website of the United States government.
Here’s how you know
The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.
The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.