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Do we ever require an advance payment?

  • Yes, where a Disclosure Officer estimates that fees to be charged will be more than $250.00, the Disclosure Officer can require the requester to make an advance payment of an amount up to the entire anticipated fee before beginning to process the request. 
  • The Disclosure Officer may waive the advance payment where the Disclosure Officer receives a satisfactory assurance of full payment from a requester who has a history of prompt payment of an amount similar to the one anticipated by the request.